With tight competition of villas and vacation rentals in Bali, homeowners are doing everything they can to maximise bookings. Villas with larger spaces could improvise with gardens, outdoor patio, or unique pool to win guests’ hearts—especially when they need to compete with hundreds other villas on a listing. Other villa owners might concentrate in gaining positive reviews, and the best way to get this is through excellent guest experience. These five simple hotelier tips could help you to create the best villa experience in Bali.
Respond Quickly to Any Inquiries
Guests love rental manager that responds quickly to their email, chats, or calls. Initiating communication before to the guest’s arrival gives them a positive first impression that ensures there won’t be any problems when they arrive. The visitors’ security will be provided by being able to respond to calls or texts right away during their stay since they won’t have the protection of a hotel employee for queries. The last thing visitors want to consider is that they arrived at a lifeboat-less island.
Give Guests A Non-Stop Service
Being the best villa in Bali sometimes is not about building the most luxurious property (though it does counts), but giving your best in service. Once a visitor signs a guest book, that doesn’t mean you cease providing them with service. To help with requests or guest services, we offer in-person pre-arrival correspondence. Guests can ask last-minute queries about the house or the neighborhood over the phone. This offers a practical service and demonstrates your domain knowledge.
Make Sure Your Toiletries is Stocked Up
Toiletries is the expected amenities in every lodging—from budget hostels to five-stars overwater bungalows. Make sure your toiletries are not lacking. If anything, go beyond the standard toothbrush and toothpaste. Purchase essential toiletries like tissues, soap, lotions, and oral care products at a discount retailer to get best price for bulk buying. Keep all of those items in a basket on your guest room’s nightstand. In this manner, a substitute item might be close at hand if a fatigued traveler finds he or she has forgotten something crucial.
Provide information About Your Local Area
Keep in mind that the guests might not be familiar with your neighborhood. Consider making a information card that provides advice to your guests. Does the shower, for instance, typically take at least a minute to heat up completely? Do you have a home security system that requires a code to be disarmed? Is there any nearby cafe, gelateria, or attractions near your Bali villas you would like to recommend to your guests? This is one of the simplest and best way to build a meaningful experience in your Bali villas.
Keep Your Vacation Rental Bugs Free
The likelihood of pest infestations, such as bed bug issues, increases whenever you often have guests in your villas Bali. Bed bug infestations do not always indicate a dirty house. Bed insect problems can occasionally be found in four-star hotels.
Bed bugs can spread from one location to another by hopping onto items of clothes or belongings like bags. You might discover bed bugs in your home if there’s a likelihood that a recent house guest slept in an area where they were present.